Untung99 Terms & Conditions – A Complete Guide
for Malaysian Members

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and Untung99 ("Platform", "We"). By accessing, registering for, or using any part of the Untung99 — whether via the website or any mobile device — you expressly acknowledge that you have read, understood, and agreed to be bound by all terms contained in this document, as well as all additional policies, guidelines, and rules published by Untung99 from time to time.

If you do not agree with any part of these terms, you are required to discontinue use of the platform Untung99 and close your account immediately if any are found. Continued use of the platform after any amendments to these terms are published constitutes acceptance of the revised terms.

To register and use the services of Untung99, you must meet all of the following eligibility requirements at the time of registration and throughout your membership:

• Age: You must be at least 21 years of age. Untung99 reserves the right to request proof of age at any time and to close an account if this requirement is not met.
• Identity: All information provided during registration must be accurate, complete, and current. The name, phone number, email address, and identification number entered must be your own.
• One Account Only: Each individual is only permitted to hold one active account at Untung99. Multiple accounts held by the same individual may result in all related accounts being suspended and all balances forfeited without notice.
• Verification: Untung99 reserves the right to request identity verification (KYC) documents — including a copy of your identification card, bank statement, or other supporting documents — at any time, particularly before processing withdrawals exceeding RM1,000.
• Personal Account: Account Untung99 is for the sole personal use of the account holder. Sharing login credentials, transferring accounts, or allowing third-party use of the account is strictly prohibited.

Untung99 reserves the right to decline a registration application or close an existing account without providing a reason, if there are reasonable grounds to believe that eligibility requirements have not been met or that suspicious activity is associated with the account.

Untung99 only accepts deposits via legitimate and locally available Malaysian payment methods. Accepted deposit channels are as follows: DuitNow, FPX (Maybank2u, CIMB Clicks, Hong Leong Connect), Touch 'n Go eWallet, GrabPay, Boost and ShopeePay.

• Minimum Deposit: The minimum deposit amount is RM20 per transaction. Deposits below RM20 will not be processed.
• Processing Time: All successfully verified deposits will be credited to your account in under 60 seconds. If your deposit has not been credited after 5 minutes, please contact our customer support team with proof of the transaction.
• Account Holder Name: The payment method used for deposits must be registered under the account holder's name Untung99. Deposits from third parties or payment methods belonging to someone else will not be accepted and may result in account closure.
• Currency: All transactions at Untung99 processed in Malaysian Ringgit (RM/MYR). No other currency is accepted.
• Deposit Limit: Your daily and weekly deposit limits can be adjusted from your account settings as part of the responsible gaming tools we provide.

Untung99 is committed to processing all valid withdrawals within 5 to 15 minutes for standard requests. This is one of our key promises to all members, and we uphold this standard rigorously in our day-to-day operations.

• Minimum Withdrawal: The minimum withdrawal amount is RM50 per request.
• Daily Withdrawal Limit: The default daily withdrawal limit is RM50,000. VIP members may be eligible for higher limits depending on their membership tier.
• Withdrawal Method: Withdrawals may only be made to the same payment method used for the deposit — this is standard procedure to prevent money laundering.
• KYC Verification: Cumulative withdrawals exceeding RM1,000 may require identity verification (KYC). Please have the necessary documents ready to expedite the process.
• Bonus Terms: Any winnings derived from bonus funds are subject to the applicable rollover requirements. Withdrawals are only permitted once the rollover conditions have been met in full.
• Tax: Members are solely responsible for any tax obligations that may arise from their winnings. Untung99 is not responsible for reporting or paying taxes on behalf of its members.

Untung99 reserves the right to delay or reject a withdrawal if there is reasonable suspicion of fraudulent activity, a breach of terms, or an AML (Anti-Money Laundering) concern. In such cases, we will contact the relevant member for clarification.

All bonuses and promotions offered by Untung99 — including the Welcome Bonus, weekly cashback, reload bonuses, and referral programme — are subject to specific conditions stated in each offer. The following general terms apply to all bonuses unless otherwise stated:

• Rollover Requirements: Welcome Bonus Untung99 carries a rollover requirement of 20x the bonus amount received. This means that if you receive a bonus of RM200, you must place total bets of RM4,000 before any winnings derived from that bonus can be withdrawn.
• Validity Period: All bonuses have an expiry period. The Welcome Bonus rollover must be completed within 30 days. Any bonus not fulfilled within this period will be automatically forfeited.
• One Bonus at a Time: Members may not claim more than one active bonus at a time unless otherwise stated in the relevant promotion's terms.
• One Welcome Bonus: The Welcome Bonus may only be claimed once per new member. Attempting to claim this bonus through multiple accounts is a serious violation of these terms.
• Bonus Usage: Bonus funds may be used across all game categories at Untung99 unless otherwise stated. This includes slots, Live Casino, football, badminton, jackpot, and live matches.
• Right to Amend: Untung99 reserves the right to modify, suspend, or cancel any bonus or promotion at any time with reasonable notice.

All games available on the Untung99 — whether slots, Live Casino, progressive jackpots, or table games — operates according to its own rules as set by the respective software provider. The following general rules apply across all games:

• Final Decision: All game outcomes are final. Any dispute regarding a result will be resolved based on server logs, which are considered conclusive and irrefutable evidence.
• Technical Failure: If a round or bet is interrupted due to a technical failure, Untung99 will process the bet based on available server records. No compensation will be provided for failures resulting from a member's internet connection.
• RNG: All casino games use a Random Number Generator (RNG) that has been independently audited and certified to ensure fairness for all players.
• Betting Limit: Every game has minimum and maximum bet limits that are clearly displayed before the game begins. These limits must not be exceeded.
• Error: Should an error occur in game settings or bonus payouts that is clearly unintentional, Untung99 reserves the right to correct such errors and restore the member's account balance to its accurate state.

The Sports Betting section at Untung99 covers a wide range of sports including football (Malaysia Super League, EPL, La Liga, Bundesliga and over 40 other leagues), badminton (Thomas Cup, Uber Cup, All England and BWF World Championships), e-sports, and live matches across multiple sports. The following terms apply specifically to Sports Betting:

• Bet Confirmation: A bet is only considered valid once the system confirms receipt and assigns a reference number. Pending or failed bets that were not processed will not be counted.
• Odds Changes: If a match is postponed, cancelled, or played at a different venue from the one stated, Untung99 reserves the right to void the bet in question and return the stake to the member's account.
• Official Results: Match results are determined based on the official outcome announced by the relevant sports governing body. Results determined after the designated time (including extra time only if specified) are not counted unless stated otherwise in the respective bet type.
• Live Betting: Odds in live betting can change rapidly. Bets are accepted based on the odds at the time of system confirmation, not at the moment you click the bet button. If odds change during processing, the system will notify you and prompt you to reconfirm.
• Sports Winnings Limit: The maximum winning limit for Sports Betting is RM100,000 per betting ticket, unless otherwise specified for certain bet types or leagues.

The security of your account at Untung99 is a shared responsibility between us and you as the account holder. We provide industry-standard security systems including 256-bit SSL encryption and two-factor authentication (2FA), but you also play an important role in keeping your own account secure:

• Password: Use a strong and unique password for your account Untung99 your account. Do not reuse passwords from other accounts. Change your password periodically for optimal security.
• Confidentiality: Never share your login credentials with anyone — including family members or friends. Untung99 will not be held liable for any losses resulting from the sharing of login credentials.
• Suspicious Activity: Report any suspicious activity on your account to our customer service team immediately. Do not wait until losses have grown.
• Public Devices: Avoid logging in to your account Untung99 from a public device or public WiFi network. Always log out after using the platform on a shared device.
• Phishing Emails: Untung99 will never ask for your password or financial information via email or chat. Disregard any such communications and report them to us.

You may close your account Untung99 at any time by contacting our customer support team. Prior to closure, all valid balances will be returned to you once the required identity verification has been completed.

Untung99 also reserves the right to suspend or close a member's account without prior notice under the following circumstances:

• Violation of any terms stated in this document
• Confirmation that the account holder is under 21 years of age
• Confirmation that registration information is false or misleading
• Suspected use of automation software, bots, or other technical means to gain an unfair advantage
• Activities related to money laundering or the financing of illegal activities
• Owning or operating multiple accounts
• Any attempt to manipulate the platform's bonus or promotional system

Untung99 works hard to keep the platform running smoothly and reliably at all times. That said, there are limits to our liability that you should be aware of:

• Service Disruption: Untung99 is not liable for losses arising from service disruptions caused by third parties, internet infrastructure failures, natural disasters, or events beyond our reasonable control.
• Match Results: We are not responsible for the outcome of any sporting event or casino game. All bets are placed entirely at the member's own risk.
• Indirect Losses: Under no circumstances shall Untung99 shall not be liable for any indirect, incidental, or consequential losses suffered by members.
• Third-Party Information: Our platform may display statistical data or information from third-party sources. We do not guarantee the accuracy of such information, and it should not be the sole basis for any betting decision.

Untung99 places strong emphasis on responsible gambling. Gaming should be an enjoyable form of entertainment — not a source of financial or emotional stress. We provide a range of tools to help members manage their gaming activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately and can be lowered at any time, but increases require a 24-hour processing period before taking effect.
• Loss Limit: Set a maximum loss limit for a defined period. Once the limit is reached, your account will be automatically blocked from placing new bets until that period ends.
• Time Limit: Enable session time reminders so you are notified of how long you have been playing in a single session. This helps prevent excessively long gaming sessions.
• Temporary Break: Request a temporary account suspension for 24 hours, 7 days, 30 days, or 6 months without having to provide a reason.
• Permanent Exclusion: For more serious cases, you may apply for a permanent self-exclusion, which cannot be reversed.

If you or someone you know is showing signs of a gambling problem, please contact Talian Kasih: 15999 (free, 24 hours) or visit the Responsible Gaming us for more information and support.

Untung99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When amendments are made, the "Last Updated" date at the top of this document will be revised and the latest version will be published on our platform.

We will make reasonable efforts to notify members of significant changes via in-platform notifications or email. However, it remains your responsibility as a member to periodically review the latest terms. Continued use of the platform after any amendments are published constitutes your acceptance of the revised terms.

These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these terms shall be resolved through the internal complaints procedure Untung99 first before being referred to any alternative dispute resolution mechanism.